Please be advised that due to COVID 19 situation State of Victoria has declared Melbourne metropolitan as disaster area and curfew is in place from 8.00 pm – 5.00 am every day. Due to disaster declaration there are number of restrictions in place within the city and the government has asked many non-essential businesses to close for 6-week period. Whilst most items are arriving on time the ongoing challenges presented by the pandemic has resulted in a high demand across our network. The situation is very fluid and changes daily, as a result some delays are inevitable as our business partners implements and operates with additional safety measures or adapts to new government guidelines.
Note: Also please be noted that due to current severe weather condition (snowfall in Tasmania and some part of VIC) may cause some delays.
If you require any assistance, please reach out to your dedicated Account Manager or call customer service on 1800 021 333 or email us at customerservice.AU@quantiumsolutions.com
