function qnhelper(keyaction) {
	if (keyaction == "clear" && document.form1.message.value == "Enter up to 20 tracking numbers here (one per line) and click 'Track Now'") {
		document.form1.message.value = "";
		}
else if (keyaction == "out") {
   if (document.form1.message.value == "" || document.form1.message.value == "Enter up to 20 tracking numbers here (one per line) and click 'Track Now'")
    document.form1.message.value = "Enter up to 20 tracking numbers here (one per line) and click 'Track Now'";
   else
    return false;
  }
	else
	 return false;
}